Terms and Condition

Welcome to Island Charter! Please read these terms and conditions carefully before booking any excursion with us. By booking an excursion with Island Charter, you agree to abide by these terms and conditions.

Island Charter reserves the right to apply the following cancellation policy:

• If cancellation is made prior to the date of the excursion, no refund will be provided.
  
  
• In the event that Island Charter cancels the excursion due to weather conditions, a 100% refund will be issued.
  
  

Excursion Terms and Conditions:

• All excursions are subject to change without notice. Descriptions, departure times, itineraries, pricing, and locations may be altered and may vary due to unforeseen circumstances.
  
  
• Descriptions, schedules, and excursion lengths are all based on approximate times. Changes may be unavoidable and can be made at Island Charter’s sole discretion.
  
  
• Island Charter Co & Ltd owns five vessels: four catamarans and a yacht. Please note that the vessels may be interchanged at any time for our cruises depending on the number of travelers.
  
  

Excursion Cancellation and Refund Policy:

• In the event that a client should cancel, the client can proceed to select a new reservation date.
  
  
• Excursions may be canceled or modified by Island Charter depending on the number of guests participating.
  
  
• No show: Non-refundable. Please reach out to our customer service team to select a different reservation date before the scheduled cruise date.
  
  
• Weather-related cancellation: Non-refundable. Please review our weather-related policy below.
  
  

Weather-Related Policy:

• Sometimes the weather does not cooperate. It should be noted that all of our excursions operate rain or shine.
  
  
• Island Charter may cancel particular excursions due to weather-related safety considerations.
  
  
• In this instance, all efforts will be made to accommodate guests on an alternate day; however, refunds do not apply.
  
  

Please Note: All terms and conditions are subject to change without prior notice. Customers are advised to review these terms and conditions periodically for any changes.

Thank you for choosing Island Charter for your excursion needs. We look forward to providing you with an unforgettable experience.